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Order Management (Vendors)
Order Management (Vendors) · 1 min read
Processing and fulfilling orders
From a new order to a completed sale.
Order Management (Vendors) · 1 min read
Marking an order as shipped
Tell the buyer their item is on the way.
Order Management (Vendors) · 1 min read
Waiting for customer confirmation
Why an order sits in “awaiting confirmation”.
Order Management (Vendors) · 1 min read
Handling refund requests
Review and respond to buyer refund requests.
Order Management (Vendors) · 1 min read
Handling disputes
What happens when a case is escalated.