Order Management (Vendors) · 1 min read

Handling disputes

Last updated Jul 16, 2026

For: VendorDifficulty: Medium⏱ 2 min

Step by step

  1. Open Vendor → Disputes to see escalated cases.
  2. Add your side with messages and evidence.
  3. Support reviews both sides and decides a fair outcome.

Tips

  • Respond quickly and keep records — tracking numbers and photos help your case.