Welcome to LinkVault Support

How can we help you today?

All systems operational Status page →
Live Chat Talk to our team in real time My Support Tickets View and continue conversations Help Articles Guides for every feature Video Tutorials Watch step-by-step walkthroughs Report a Bug Something broken? Tell engineering Request a Feature Suggest ideas and vote API Documentation Build with the LinkVault API Billing & Subscription Plans, invoices, and payments Marketplace Support Stores, orders, and shipping Security & Account Recovery Protect and recover your account Trust & Safety Report violations and abuse Contact Support Send us a message

Browse by category

Orders (10) Managing Products (10) Account & Login (7) Shopping (7) Getting Started (6) Shipping (6) Payments (5) Order Management (Vendors) (5) Payouts & Earnings (4) Selling & Store Setup (4) Bio Pages (2) Marketplace (2) Billing & Pricing (1) QR Codes (1) Security (1)

Frequently asked questions

How to create a customer account How do I add Paystack to receive payments? How to become a vendor and open your store How do I open my Marketplace store? How do I customize my Bio page? How to update your profile and photo How do I connect a custom domain? How to log in

Popular articles

Selling & Store Setup

Completing your store profile and settings

Make your storefront look professional.

Managing Products

How to create your first product

List a product with photos, price, and stock.

Payouts & Earnings

Connecting a payout / payment method

Set where and how you get paid.

Getting Started

Welcome to LinkVault — your first steps

Create your account, claim your username, and publish your first Bio page in minutes.

Marketplace

How do I open my Marketplace store?

Set up your vendor store, complete KYC, and list your first product.

Billing & Pricing

Managing your subscription and billing

Upgrade, downgrade, or cancel your plan; update payment details; find invoices.