Shopping · 1 min read

How to message a vendor

Last updated Jul 16, 2026

For: CustomerDifficulty: Easy⏱ 2 min

Step by step

  1. Open the store page or a product from that store.
  2. Choose Message vendor to start a conversation.
  3. Find all your conversations later under Messages.

Frequently asked questions

When will they reply?
Reply times vary by vendor. You’ll get a notification when they respond.